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Customer Care
Shipping Information

All orders for in stock items are shipped from our distribution center within one business day of placing your order.

All orders are shipped using Canada Post by the service of your choice including express service. Orders are shipped on business days only. Business days are Monday Friday, with the exception of federal holidays in Canada and provincial holidays in Quebec.

Shipping and handling charges are determined by the volumetric weight of your order plus any surcharges that may apply to heavier or bulkier items and the speed of service you choose. In the event that there are multiple shipments, the total value of the shipping charge will not exceed the original estimated shipping charge.

Shipping and Handling options and charges are subject to change without notice.

More Shipping Information

Do you ship to P.O. Boxes?
All products can be shipped to P.O. Boxes. However, if the courier company deems the package undeliverable, instructions will be left on where to retrieve your package.

Do you ship to international or U.S. addresses?
We do not ship to international or U.S. addresses.

Will all my items ship in one shipment or carton?
Items ordered together are not necessarily shipped in the same package. We cannot guarantee that items ordered together will arrive at the same time.

Will all my items ship in one shipment or carton?
Items ordered together are not necessarily shipped in the same package. We cannot guarantee that items ordered together will arrive at the same time.

Do you ship to multiple addresses?
At this time, we are not able to split a single order for delivery to multiple addresses. To ship to multiple addresses, please place a separate order for each address.